Customer Service

Ladgov Corporation

Funabashi, Chiba

Job title: Appointment Clerk

Location: Fussa, Tokyo

Travel: N/A

Duties:
• The applicant shall answer incoming telephone calls and schedule patient appointments. In addition to scheduling requested appointments, the contract employees shall call patients to schedule, reschedule, and/or cancel appointments as needed
• The applicant required to find clinic information and appointment criteria
• The applicant shall contact clinic personnel when appropriate to clarify appointment issues or to assist patients in getting an appointment that the contract employees do not have permission to book
• The applicant shall enter Telephone Consults into AHLTA when required by the booking protocols

Education & Qualifications:
• The applicant must either be a native English speaker or shall be proficient in understanding (reading, speaking, listening, and writing) English
• TOEIC score: 730 or higher
• Other English Test if no TOEIC score is available: Equivalent level as the above TOEIC... More Detail

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