Contact Centre Advisor

Updated: June 01, 2024 07:16 AM GMT

Calor

Ely

Contact Centre Advisor

£23,400 to £26,500 (dependent on experience)

Keeping our Customers Safe, Warm, Working and Informed is what we strive for at Calor.

Are you passionate about delivering exceptional customer service? Do you have amazing communication skills and enjoy working in a busy contact centre environment? If the answer is "yes" then we want to hear from you!

The Customer Experience team at Calor Gas are looking to recruit an engaging and proactive Contact Centre Advisor to provide a primary point of contact for external customers via the phone and in written correspondence, directly resolving matters on first contact where appropriate.

This role might suit someone with previous customer service or contact centre experience, looking for stability and growth opportunities in a supportive environment.

Hours of work:

Hybrid Working role - 3 days a week in the office.

Rotational Shift Pattern:
• 0800-1630
• 0930-1800

Working 1 Saturday morning (09.00-13.00) in 4

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