TECHNICIAN QM

Motosikal Dan Enjin Nasional Sdn Bhd

Gurun, Kedah

Description

• Manage warranty approval based on warranty term and criteria.
• Prepare warranty claim report and manage warranty payment monthly.
• Conduct market survey according to establish schedule to promote continuous product improvement.
• Assist in warranty claim case, defect grades, zero-kilometre defect.
• Collect and analyse data related to product or service quality, including defect rates, customer complaints, and warranty claims, to identify trends and areas for improvement.
• Maintain accurate records of quality-related data, including test results, warranty reports, and corrective actions taken, in compliance with company policies and regulatory requirements.
• Participate in continuous improvement initiatives to enhance the effectiveness of the quality management system and drive overall business performance.
• Communicate regularly with internal teams, customers, and suppliers to address warranty issues, provide updates on warranty-related initiatives, and solicit... More Detail

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