Assistant Housekeeper

Updated: May 22, 2024 05:04 PM GMT

Hospitality Specialists, Inc.

Pontypool

Job Summary: Responsible for the overall success of the rooms department of the hotel. Assist all areas of housekeeping, including laundry and public area personnel. They must assist in ensuring proper inventory levels of supplies. Ensure guest satisfaction and product quality standards are met. Assist other managers in supervising all areas of the hotel in accordance with brand and company standards to achieve a friendly atmosphere of superior guest service and product quality. Provide exemplary performance for staff to follow.

Responsibilities
• Maintain a positive, cooperative work environment between staff and management.
• Ensure training objectives and development plans are completed.
• Inspect every room, every day.
• Follow daily checklist,
• Continuous training of staff, sending employees back to rooms to correct errors.
• Maintain guest service as the driving philosophy of the hotel.
• Personally demonstrate a commitment to guest service by responding to guests needs.
•... More Detail