Customer Service Representative

Updated: May 22, 2024 04:26 PM GMT

3R Consulting Ltd

Chester

Salary: £25,000

Hours of Work: 09:00 - 17:30, Monday - Friday

Benefits: Hybrid Working, Social Events, Share Options, and Mental Health Support and many more

My Chester based client is looking for a Customer Service Representative to join their dedicated, growing and customer focused company that strive to champion the financial health of their clients.

The Customer Services Representative is responsible for supporting existing and prospective clients. Communicating to my client through a variety of channels which include online secure messages, telephone, email etc… you will be required to provide exceptional customer service.

The Customer Services team is responsible for all customer servicing including account opening, payments in and out, statements and managing the maturity process.

Responsibilities
• Provide exceptional customer service to new and existing clients via telephone, email, and webchat.
• Develop your knowledge on all the products and services offered.
• Ensure... More Detail