Customer Service Advisor

Updated: May 17, 2024 09:58 PM GMT

IMH Recruitment

Rotherham

IMH Recruitment have a fantastic opportunity for experienced Customer Service Advisors to join our reputable client based in Wath Upon Dearne. Our client is a manufacturing and distribution retailer in Rotherham, who have a wide reach with offices based throughout the UK.

Duties And Responsibilities
• Providing first point of contact resolution to customers
• Handle customer enquiries
• Provide support and product/ service information
• Build relationship with customers
• Liaising with couriers and customers regarding deliveries
• Updating accounts
• Using multiple systems an databases
• Administration of orders
• Complaints handling
• Taking inbound calls

Required Skills
• Problem Solving
• Strong communication skills
• Computer Literate
• Call Handling Experience
• Email Handling or Live Chat Experience

Hours and Pay
• Tuesday - Saturday - 9am - 5:30pm
• 12.18 per Hour (25,334.00 Annually).
• Temp to perm role More Detail