Customer Service Administrator - Fluent Italian

Updated: May 17, 2024 09:36 PM GMT

Italicatessen UK

Brentford

Customer Service Administrator - Fluent Italian

Italicatessen UK Ltd are actively seeking a Customer Service Administrator for our company, a wholly owned subsidiary of the Musgrave Group. We are an Italian Food & Wine importation and distribution business, based in Brentford, West London. This is an important role which ensures smooth and efficient communication between the company and our customers. This role involves various responsibilities related to customer support, administrative tasks, and maintaining positive relationships with clients.

Position Summary

Primary duties include (i) the collation of orders from various sources and processing of same in NAV, (ii) resolving order queries as they arise and (iii) assisting in daily office needs.

Responsibilities

The main responsibilities of the Customer Service Administrator are:

Responding to customer inquiries, concerns, and requests promptly and professionally.

Maintaining telephones and answering all incoming... More Detail