Hostess

Hilton hotel Egypt

Cairo

Responsibilities:

•Manage guest queries in a friendly, timely, and efficientmanner
• Ensure knowledge of menu and allproducts
• Follow correct reporting proceduresif faced with issues
• Practice Hilton Groomingstandards including uniform dress code, cleanliness and personalhygiene
• Assists callers courteously andpromptly, taking messages as necessary which are legible andaccurate passing them on to the appropriate person withoutdelay
• Has a good knowledge of therestaurant's sitting arrangements
•Comply with hotel security, fire regulations and all health andsafety legislation More Detail

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