Service Desk Analyst

Updated: May 05, 2024 12:39 PM GMT

Tunstall Healthcare (UK)

Goole

We are currently recruiting a Service Desk Analyst to join our team. You'll be responsible for actively monitoring, reviewing, escalating, and diligently pursuing outstanding Service Desk tickets. Your goal is to ensure swift responses and resolutions within agreed-upon service levels, all whilst delivering excellent customer service. This role offers hybrid (remote/office mix) working and will be based from our offices in Whitley (Yorkshire - DN14).

What will you be doing in this role?

As a Service Desk Analyst at Tunstall, you will provide IT technical support to the Tunstall global business, performing Level 1 IT end-user support duties for services defined in Tunstall IT Service Catalogue.

What we offer:
• Ability to help shape and influence the success of Tunstall Group
• Competitive salary
• Hybrid working
• 25 days holiday + bank holidays
• Contributory pension
• Perks and benefits that include things like: free eye tests, retail discounts
• A warm and welcoming team... More Detail