Slot Supervisor

Updated: March 02, 2024 03:41 PM GMT

Full-time Job in Casino, New South Wales

Black Oak Casino Resort

Casino NSW, Australia

SUMMARY: The Slot Supervisor is responsible for the daily operation of the slot floor and directly supervising all Slot Department Team Members by fostering a culture that specializes in safety, teamwork, guest service, machine maintenance, and regulatory compliance.

Essential Responsibilities and Duties: (Specific areas of responsibility including, but not limited to)
• Adheres to departmental and casino policies and procedures.
• Ensures compliance with all gaming regulations and ordinances.
• Develops and maintains a good rapport with Guests.
• Ensures Guest satisfaction by handling any guest service incident to the satisfaction of the Guest and/or Black Oak Casino Resort policies and procedures.
• Fosters a team with a positive culture of teamwork, hospitality, and community.
• Supervises all Slot Team Members including interviewing/hiring, training, scheduling, evaluation, coaching, promotion/demotion, separation, and record keeping.
• Oversight of the repair and maintenance of... More Detail