Associate Cloud Engineer

Updated: April 25, 2024 11:39 PM GMT

Work from home Job in Thiruvananthapuram, Kerala

SADA, An Insight company

Anywhere

Join SADA as an Associate Cloud Engineer - GCP Billing!

Your Mission:

As an Associate Cloud Engineer at SADA, you will ensure our customers' support issues are handled effectively. You will work with highly skilled support engineers focused on providing Google Cloud Platform solutions, mainly on Billing-related issues and Invoicing. The Support Engineer is responsible for providing technical assistance and guidance to team members and customers, updating knowledge articles, and enacting improvements to our ServiceNow incident management system, as well as being a SADA ambassador to our clients on Billing and Invoicing. The Support Engineer must also be technically adept with Google products and be able to seamlessly and effectively partner with other SADA work groups, our partners, and our customers. SADA ESS delivers 24x7 support from a variety of locations around the world.

Pathway to Success

#MakeThemRave is at the foundation of all our Enterprise Support Services team. Our... More Detail