Complaints Manager

Synergy Recruitment Ltd

Holmes Chapel, Crewe

Looking to make a role your own?

We are recruiting a Complaints Manager to join our client based in Holmes Chapel (you could choose to be based at their Stoke-on-Trent site if you'd prefer).

This is a brand-new role and is a genuine opportunity to make something your own. You will set up processes and will have autonomy to run with them - you could say it will be your baby!

You will work at group level supporting across 6 sites (you will be based out of one). There's approximately one complaint per site per week, so you won't be inundated but they require in depth investigation work - making this very interesting and not a call-centre complaints handling role!

The position can either be done on a Full Time or Part Time basis - the company are flexible and are open to work around the hours that suit you!

Details of the Complaints Manager role:
• £30k - £35k D.O.E (pro rata if Part Time)
• Hours: either Part Time OR Full Time to suit you (full time hours are 9AM - 5PM)

What will... More Detail

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