Business Systems Analyst

Updated: April 06, 2024 02:47 PM GMT

ALH Recruitment

Stourbridge

Business Analyst - Stourbridge - 33/36k

ALH Recruitment are looking to recruit a Business Analyst with immediate effect for our global leading client based in Stourbridge, Cambridgeshire.

Role - Business Systems Analyst

The Business Systems Analyst plays a pivotal role within theirIT team, focusing on optimizing business operations through the utilization of Microsoft's 365, Business Central, Power BI, and CRM systems. Working closely with theirusers across four Business Units, the Business Systems Analyst ensures seamless functionality and user satisfaction with the IT infrastructure.

Key Responsibilities
• Offer hands-on desk side IT support and training to users, promoting efficient utilization of Microsoft 365, Business Central, Power BI, and CRM tools.
• Proactively identify, prioritize, and resolve system, hardware/software, and network issues in a timely manner.
• Manage IT support calls through a Helpdesk facility, providing regular reports to maintain service level... More Detail