Customer Service Advisor
Updated: March 15, 2024 08:25 AM GMT
![Brenntag](https://www.paynhire.com/c_logo/ANd9GcSYpH63JjijrjIc8WzadrNBPnsQxH673rUoE2JMspg.png)
Brenntag
SwanseaOur team in Swansea currently has an opening for a Customer Service Advisor
The role of a Customer Service Advisor is a key office-based support role, with a strong administrative bias, responsible for providing assistance across the depot, which will involve:
• Receipt and processing of customer orders, as well as documenting all relevant information and undertaking general administration duties
• Regular customer communication in relation to delivery lead times and other information requested, whilst also effectively handling and processing day to day enquiries
• Liaising with our sales team to help maximize potential sales opportunities, whilst also logging and processing any Customer Complaints, including assisting in investigations
Your skills & experience:
• A confident and professional telephone manner, along with a strong customer focus and experience of dealing with customer complaints.
• Accurate data entry/order processing skills and a good all-round level of PC literacy... More Detail
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