Account Manager

Ria Money Transfer

Belgrade, Serbia

Ria Money Transfer is looking for Account Manager in Serbia!

As an Account Manager, this is a role of field support in Balkans. One of the main roles is ensuring the smooth operation of Balkan network through Ria partners, like banks, postal operators, and financial institutions. The candidate will be the on-the-street, a connection between the company back office and Ria partners, responsible for providing support, training, and fostering the growth for outbound business optimizing the overall performance of the network. The main focus would be on operational support and performance monitoring.

The purpose of the role is to improve, identify and analyze industry trends, competitors, and customer needs. Provide high level customer care and operations support to Ria partners. Identify any tech or other issue of our partners, recommend solutions or escalate the same to internal departments for quick solution. The candidate will improve Ria response times and provide more personalized... More Detail

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