Customer Service Representative

Updated: March 09, 2024 12:50 AM GMT

Full-time Job in Christchurch, Canterbury

EPL - Elastomer Products Limited

Christchurch, New Zealand

Company Description

EPL - Elastomer Products Limited is a leading polymer manufacturing company and in 2024 we are celebrating 50 years of innovation.

We are 100% privately owned New Zealand company.
We offer our customers an end to end solution from design of components through to manufacture and delivery.

Role Description

This is a full-time on-site role for a Customer Service Representative located in Christchurch. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, delivering excellent customer service, and enhancing customer experience.

Key tasks and responsibilities.
• Manage the customer journey and help continually improve the processes and systems to ensure we deliver world class customer service.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Managing incoming calls and customer service enquiries.
• Enter orders and general... More Detail