Mgr-Front Office II

Updated: March 08, 2024 10:17 PM GMT

Marriott International

Xuzhou, Jiangsu, China (+1 other)

Job Number 24038417
Job Category Rooms & Guest Services Operations
Location Sheraton Xuzhou, No 35 Daxue Road, Xuzhou, Jiangsu, China VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration... More Detail