Nhân viên Quan hệ Khách thuê - Tenant Relation Officer/Executive

CRESCENT MALL

Ngã Bảy, Hau Giang

Job Description
• Working with the Management Team, the TR Staff may be assigned or required to carry out specific projects aimed at improving standards within the Crescent Mall, for example customer care, or standard of service of contractors, reviewing all centre facilities, equipment & furniture.
• Directly liaise with the retailers within the Crescent Mall in the first instance, being their first point of contact for any issues the retailer would like to discuss, resolving or escalating as appropriate.
• Assist in overseeing the customer service and mall commercialization aspects of Centre Management.
• Perform “Walk around” every day to highlight any area which has an adverse effect on either the operation, or presentation of the Centre.
• Liaising with both the Marketing Manager and Retailers and other parties regarding the booking & use of event space.
• Review & address lease line and sight line infringements in addition to other breaches of lease by tenants where required... More Detail

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