Parts Advisor

Updated: March 02, 2024 04:03 PM GMT

Full-time Job in Zigong, Sichuan

Eurokars Group Indonesia

Zigong, Sichuan, China

Job Responsibilities

Main Purpose of the Job:

The Parts Advisor (Parts Counter) sells parts over the counter and answer enquiries over the phone. He/she assists customers in selecting required parts in a friendly professional and efficient manner. Guaranteeing customer satisfaction and loyalty are top priorities. He/she is the main contact person to the technician in material request. He/she reports to the Asst Parts Manager / Parts Manager.

Duties & Responsibilities
• Answering phone calls, providing retail prices and further information enquired by customers and the service department.
• Attending to our technicians’ and all other customers’ inquiries and requests for spare parts at the counter.
• To raise parts ordering request forms for customers’ cars as requested by service advisors/technicians via the Power Apps.
• Informing the Parts Executive / Parts Supervisor to increase stocking level based on movement.
• Identifying and ensuring correct parts are issued out to our... More Detail