Customer Support Representative Spot Hiring - B-326

Updated: April 26, 2024 11:40 PM GMT

AgenciFlow India

Mettupalayam, Tamil Nadu

Ready to relocate to Kovaipudur Coimbatore,
Fluent English (required)
Customer Service Representative: Fresher or 1 year (preferred)
Essential Duties and Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our process inside and out so that you can answer questions.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
Assist our company on placement of subscription refunds,
Able to create tickets with the multiple vendors.
Set appointments, meetings, and conference calls.
Completed College in any degree but English literature considered an... More Detail