Patient Care Adviser - Tetbury

Updated: April 21, 2024 04:01 AM GMT

NHS Jobs

Tetbury

Job responsibilities

JOB DESCRIPTION

JOB TITLE: Patient Care Adviser

REPORTS TO: Patient Care Team
Coordinator - Tetbury

Job Summary:

The purpose of the role is to:

Offer
general assistance to the Practice team and project a positive and friendly
image to patients and other visitors, either in person or via the telephone, at
Phoenix Health Group which includes Cirencester, Tetbury and South Cerney.

Receive,
assist and direct patients in accessing the appropriate service or healthcare
professional in a courteous, efficient and effective way

Undertake
a variety of administrative duties to assist in the smooth running of the
Practice including the provision of clerical support to clinical staff and
other members of the Practice team

Facilitate
effective communication between patients, members of the primary health care
team, secondary care and other associated healthcare agencies

Duties and Responsibilities:

The duties and responsibilities to be
undertaken by members of the... More Detail