Reception Switchboard Sales Clerk

Updated: April 20, 2024 02:47 PM GMT

Total Recruitment Solutions

Brakpan

Reporting to Head of Sales and Marketing

Key Performance Areas

Ensure the Reception and Switchboard is handled in a professional manner taking care of the Electric Gate Entrance and locked entrance gate.

Ensure all visitors to the Company are assisted in a polite and speedy manner, communicate with sales staff on walk in customer requirements and keep customer informed on the progress at all times.

Reception & Administration Duties
• 1. Breaks (Roster to be drafted)
• Tea Breaks – 10:00 – 10:15 & 15:00 – 15:15
• Lunch Break – 12:00 – 12:30
• 2. Switchboard:
• Answering of Calls
• Transferring Calls
• Taking Messages
• Putting Calls on Hold
• Making Calls
• Diverting Calls for when not at reception
• Remove Divert when back at desk
• 3. Reception Area:
• Lights – Make sure all lights are switched on in the morning and off in the afternoon
• Reception Desk – Make sure that the desk is clean & tidy at all times
• Lounge area – Make sure all brochures are stacked neatly
• Television –... More Detail