NOC/ SOC Agent
Updated: April 17, 2024 04:40 AM GMT
Digital Solutions Group
JohannesburgJob Description
NOC/SOC Agent
We have an opportunity for a Network Operations Center (NOC) Agent. Network Operations Center (NOC), Security Operations Centre (SOC) Agents are in charge of monitoring critical network elements and engaging in proactive network systems monitoring and provide 24/7 proactive operational monitoring and support to customer's infrastructure, applications and devices throughout our industry.
Job Title: NOC/ SOC Agent
Location: Rosebank, Gauteng
Job Type: Fixed Term
Salary: market Related
The Role
This position is responsible for technical support and issues that come into the NOC via customer and/or monitoring software. This role responds to escalations and resolves issues that arise from hardware and software failures on our network and systems. This position is the central communication coordinator for the Company’s Field and Network Operations group (IT and MVNE). The Network Operations Center Engineer (NOC), Security Operations Centre (SOC... More Detail
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