Data Analyst BI

epay, a Euronet Worldwide Company

La Libertad Department

Responsible for turning data into actionable insights to drive business decisions and strategy, in charge of working closely with stakeholders across various departments to understand their data needs, design analytical solutions, and present findings in a clear and understandable manner.

Responsible for administering Workforce Planning technology and processes to optimize the quality and efficiency of the epay customer service operation in different locations, in charge for creating reports for forecasting and scheduling systems, at the same time will be responsible of recommending and implementing operational improvements to ensure adherence of operational practices and procedures. This position will also provide operational input into strategic planning for future growth opportunities.

Job responsibilities
• Data Analysis: Perform in-depth analysis using statistical methods and BI tools to identify trends, patterns, and correlations in data.
• Report Generation: Develop and... More Detail

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