Jr. Sous Chef

Filinvest Group

Tagaytay, Cavite

POSITION SUMMARY

In accordance with the policies, procedure and standards of Chroma Hospitality Inc. and Quest Hotel Tagaytay, under

the direct supervision of the Senior Sous Chef, this position is responsible for the supervision and production of all

items in the Kitchen.

SCOPE AND RESPONSIBILITIES
MEET & EXCEED CUSTOMERS & TEAM MEMBERS EXPECTATIONS

1. Establishes and communicates customer service objectives which support
achievements of Quests Mission and Vision.
2. Monitors customer service levels in operations and counsels employees with
alternative methods of responding to customer requests.
3. Determines customer delight level and needs by reviewing comment cards and talking
to customers regularly.
4. Provides staff with the skills training to be able to provide value added service to
customers.

MEETS AND EXCEEDS EXPECTATIONS OF EMPLOYEES BY UTILIZING LEADERSHIP SKILLS AND MOTIVATION TECHNIQUES IN ORDER TO MAXIMIZE

1. Develops and implements strategies to achieve... More Detail

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