Communications Officer

Ezra Viniti Resort Tagaytay

Tagaytay, Cavite

• Attending to all customer queries, concerns, and comments posted to the company's social media platforms.
• Liaising with operations team and concessionaires to meet and exceed customer expectations.
• Processing guest reservations and ensuring all client's requests are noted and fulfilled.
• Reviewing all social media posts for accuracy and ensuring inappropriate content is removed.
• Working with the resort owner to develop comprehensive social media strategies.
• Maintaining a working knowledge of company products to effectively communicate with customers.
• Attending social media-related meetings as required to represent the company.
• Creating and maintaining strong relationships with company partners and external stakeholders.
• Staying informed on social media trends, innovations, and changes. More Detail

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