Customer Support Assistant - Remote Work

Updated: April 05, 2024 03:02 AM GMT

Lazada Philippines

Caloocan, Metro Manila

Job Description : We are looking for a motivated Customer Support Assistant to join our team at Lazada Philippines. As a remote worker based in Caloocan, NCR, PH, you will be responsible for providing exceptional customer service to our clients.

This part-time entry-level position requires at least 1 year of experience in a similar role.Responsibilities : - Responding to customer inquiries via phone, email, and live chat- Resolving customer complaints and issues in a professional and timely manner- Providing product information and assistance with order processing- Collaborating with other team members to ensure a seamless customer experience- Keeping accurate records of customer interactions and transactionsRequirements : - Adaptable and dedicated individual who thrives in a fast-paced environment- Strong problem-solving and decision-making skills- Excellent communication and interpersonal skills- Ability to work independently and as part of a team- Proficiency in Microsoft Office... More Detail