Customer Support Assistant - Remote Work

Zennya

Caloocan, Metro Manila

Job Description : Zennya, a leading provider of on-demand wellness services, is seeking a Customer Support Assistant to join our remote team in Caloocan, NCR, Philippines.

This part-time, entry-level position is ideal for individuals looking to gain experience in customer support in a dynamic and fast-paced environment.

Responsibilities : 1. Provide exceptional customer support via email, chat, and phone to address inquiries, resolve issues, and provide assistance.

2. Assist customers with booking appointments, updating account information, and navigating our platform.3. Collaborate with the operations team to ensure seamless service delivery and customer satisfaction.

4. Document customer interactions and feedback to help improve our services and processes.5. Stay up-to-date on product features, promotions, and policies to provide accurate and timely information to customers.

6. Assist in coordinating with service providers to ensure timely and efficient delivery of services.7... More Detail

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