DUTY MANAGER

Updated: March 03, 2024 09:22 AM GMT

Full-time Job in Phu Quoc, Kien Giang

InterContinental Phu Quoc Long Beach Resort

Phu Quoc, Kien Giang, Vietnam

We like to lead from the front. So, we’re looking for a DUTY MANAGER who sets their own high standards across everything from cleanliness to productivity. You’ll champion our ‘one team’ approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions

A little taste of your day-to-day

Every day is different at InterContinental Phu Quoc, but you’ll mostly be:
• Leading the way – managing guest experiences, team performance and hotel operations
• Prioritising workload and ensuring your team deliver authentic, memorable experiences.
• Developing your team’s skills to drive results that positively impact on hotel performance.
• Having authentic conversations with guests to resolve issues, queries or concerns.
• Being first point of contact for any critical emergency situations.

What we need from you
• Minimum Diploma or equivalent, some college preferred
• 2 years’ front desk/guest service leader experience
• Must be fluent in... More Detail