Order Taker - La Festa Phu Quoc, Curio Collection by Hilton

Updated: March 26, 2024 01:02 PM GMT

Full-time Job in Phu Quoc, Kien Giang

Curio Collection by Hilton

Phu Quoc, Kien Giang

As a Housekeeping-Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards.

What will I be doing?

As a Housekeeping-Order Taker, you will be responsible for performing the following tasks to the highest standards :
• Handle team member and guest requests by delegating to the appropriate individuals and follow up to ensure department and hotel standards are met
• Maintain the computerized Work Order System. This requires logging and recording all service requests, implementation, distribution, and closing of all Work Orders
• Ensure vacant / ready rooms are available to the Front Office through coordination with the Floor Supervisor team
• Responds to all emergency call which includes monitoring the alarm system
• Dispatching and directing the proper crafts to the location, notifying other departments and the alarm-company of the situation
•... More Detail