Director of Rooms

InterContinental Phu Quoc Long Beach Resort

Phu Quoc, Kien Giang

As Director of Rooms, you’ll lead the Front Office, Housekeeping and Recreation and Entertainment departments to ensure a memorable guest experience is delivered and departmental revenue and profit goals are met - always following safety and compliance requirements and local policies and procedures

People

· Direct/Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers

· Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues

· Train colleagues to make sure they deliver with compliance and to the standards we expect

· Drive a great working environment for teams to thrive - linking up departments to create sense of one team

· Promote teamwork and quality service through daily communication and coordination with other departments

· Recommend or initiate any HR related actions where needed

· Develop and maintain great working relationships with key clients... More Detail

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