Service Manager - Giza Systems EG

Updated: March 24, 2024 04:10 AM GMT

Full-time Job in 6th of October City (2), Giza Governorate

Talent Pal

Cairo

JobDescription

This role oversees project services managesinstallations leads a team and addresses client issues. Responsible for directing tasks monitoringprojects managing contracts and providing technical support.

Therole involves preparing reports assessing training needs andensuring data security.
• Oversee the execution of installation and serviceactivities for clients.
• Actively engage in andsupervise client training programs.
• Lead andmanage a team comprising service engineers andtechnicians.
• Assign and oversee service tasksmonitor project progress resolve client issues and track servicestatus.
• Monitor and manage service andmaintenance contracts with clients.
• Functionas the secondary support for highly technical aspects.
• Prepare and submit various documents including workreports weekly reports work orders and relatedpaperwork.
• Identify and address staff trainingneeds and develop a training plan subject to approval by theDivision Manager.
• Evaluate and monitor... More Detail