District sales Manager - Giza
Updated: May 12, 2024 12:19 PM GMT
Paxton LLC egypt
CairoRIBATIS , Op rateur de la transformation digitale dans le domaine du #eGOV ,cherche #Recruter un #TELECONSEILLER #SUPPORT #UTILISATEURS #IT
• Missions :
• Conseiller etassister les clients travers les diff rents canaux decommunication propos s : T l phone, e-mail, messagerieinstantan e,;
• Rpondre aux demandes clients et les accompagnerjusqu la r solution de leur probl me ;
• Transmettre une image positive de l entit qu il repr sente;
• Renseigner les fiches client et ticket support la suite deleurs traitements;
• Transf rer les tickets aux services comp tents et suivre leur tat d avancement jusqu r solution finale dans le respect des d lais pr d finis;
• Escalader les requ tes en souffrance au responsable hirarchique quand c est n cessaire;
• Documenter les tickets post r solution et alimenter le r f rentiel Questions fr quentes lorsque lasolution appliqu e n est pas d j r f renc e;
• mettre des appels sortants en vue de faire le follow-updes tickets et r aliser des enqu tes... More Detail
Similar Jobs
Companies Hiring in 6th of October City (2), Giza Governorate
Be Digital Agency
btech.com
Unilever Egypt
FRONERI Egypt
Cilantro
The FutureList
The FutureList
HA Marketing Studio
Rameda
NASS Academy
Homzmart
United Nations High Commissioner for Refugees
Masar Tech Digital Solutions
Al Andalous Pharmaceutical Industries
Henkel
EMDAD
Hill International, Inc.
Concentrix Egypt
New Jobs Posted in 6th of October City (2), Giza Governorate
Latest Jobs in 6th of October City (2), Giza Governorate
-
Compliance QC Operator
Pixelogic Media Partners, LLC -
Call Center Agent
Grifols Egypt for Plasma Derivatives -
Advance program( supply chain)
Ahram Security Group -
Teaching assistant Electrical power and controlengineering
-
Internship Regulatory Affairs
Medtronic -
Specialist assistant teacher civil engineering
-
SAP Basis Administrator Analyst
PepsiCo -
Payment Services Advisor
Concentrix Egypt -
Minutes of requests
Panda Egypt -
technical assistant