Operations Officer

Updated: March 08, 2024 09:26 PM GMT

Full-time and Temp work Job in Cairns, Queensland

Department of Transport and Main Roads

Cairns QLD, Australia

The Regional Operations (Passenger Transport Integration, Translink) team in Cairns have a Fixed-Term Temporary Full-Time opportunity available.

In the role of Operations Officer, you will administer the information systems and undertake other support activities in the Unit, and provide advice to industry and clients on operational issues.

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Some Of Your Responsibilities Will Include
• Delivering frontline customer service including investigating and assisting with the resolution of difficult complaints and preparing ministerials and other correspondence.
• Providing advice to industry and stakeholders on legislation, policy and operational delivery.
• Monitoring data systems, including the School Transport Information Management System, to ensure accountability and sound governance.
• Coordinating and supervising the operation of specialised school transport.
• Assisting with monitoring performance under service contracts with a particular emphasis on compliance and... More Detail