Customer Service - Harvey Norman

Updated: March 08, 2024 05:41 AM GMT

Full-time Job in Parkes, New South Wales

Harvey Norman

Parkes NSW, Australia

• Full Time Position
• Guaranteed base earnings
• Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Parkes Customer Service Team is seeking a passionate, customer service focused Customer Service Manager to join them in delivering Great Service, Always! to their customers.

In this role you will :
• Actively manage Harvey Norman customer repairs & servicing
• Provide exceptional customer service and solutions to customers
• Be a motivated Salesperson and provide knowledgeable and accurate advice to customers
• Tag faulty products and liaise with our service agents & suppliers and keeping the service database up-to-date
• Keep our customers updated of the status of their repairs and ensure this is completed within an acceptable timeframe while providing outstanding customer service
• Assist with the department's admin duties including processing... More Detail