Travel Care Agent (full-time, Sofia, zero experience needed)

Cross Border Talents

Sofia, Bulgaria

CUSTOMER SERVICE PROFESSIONALS WANTED: GERMAN & ENGLISH (B2) REQUIRED
The role

You're about to mediate or resolve customer issues and conflicts in a caring and customer-centric manner. You'll facilitate positive outcomes for customers while addressing their concerns or disputes.

About the project

Ready to redefine business travel? Join the global leader in innovative travel management. We're shaping the future of corporate travel with cutting-edge technology and a culture of collaboration. Your ideas drive change, and your passion fuels success.

Join us and be part of a dynamic team where every day brings new opportunities. Dare to innovate with us, where the journey begins.

Your daily missions:
• Answer Inquiries: Respond promptly and accurately to customer queries regarding travel arrangements, policies, and destination information.
• Resolve Issues: Act as a mediator to swiftly address and resolve customer concerns related to travel disruptions, ensuring minimal impact on... More Detail

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