Senior ICT Engineer for SAP Basis

Deutsche Telekom IT Solutions Slovakia

スロバキア Košice

Information about the position

Job description, responsibilities and duties

Your daily tasks will include:
• Provide 2nd and 3rd level support.
• Solve complex issues, and escalate problem-solving if needed
• Implement system installations and upgrades for SAP environment.
• Participate in migration projects to various cloud platforms.
• Execute SAP Operational tasks.
• Perform all SAP Basis related activities.
• Keep professional contacts with the IT professionals of clients.
• Investigate the root cause of incidents and initiate actions to improve or correct the situation.
• Record, evaluate, authorize, prioritize, plan, test, implement, document and review complex changes in controlled manner or escalate to higher authority.
• Participate on regular and/or irregular communication with colleagues in an international environment to ensure operational goals.
• Coordinate the use of internal technical support and vendor support to ensure troubleshooting, maintenance, and an efficient... More Detail

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