Senior Support Account Manager

Sinch Sweden AB

Kalmar, Sweden

Are you interested in joining one of the world's leading tech brands and be part of our journey forward? We are one of the most successful companies in the world that you have probably never heard of, according to Forbes Magazine, and we have exciting future plans!

We are looking for a Senior Support Account Manager that will ensure our most valuable and strategic clients receive maximum value from Sinch's products and services.

The essence of the role

The Senior Support Account Manager will be responsible for ensuring our most valuable and strategic clients receive industry leading customer experience and technical service quality.

This will be done through managing support tickets, working closely with our clients and cross functional teams the role provides dedicated technical support and service delivery management for key clients who are assigned to them. To be successful in this role, you need to be a customer-oriented person who enjoy helping clients with various support... More Detail

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