Desktop Support

Updated: March 07, 2024 12:00 AM GMT

Ampstek

スウェーデンフィンスポング

Greetings From Ampstek,

We have a job opportunity for you. Kindly share me your CV to shrutika.b@ampstek.com to discuss more in detail over the phone

Role: Desktop Support

B2B contract

Location: Finspång - Sweden (onsite)

In scope
• End User device support - Build, Install and Maintenance of PCs, and peripheral devices (such as mobile/smart phones).
• Addressing the issues reported by Siemens Energy authorized users like Microsoft desktop operating system and windows application deployment, configuration, and management.
• Hands & Feet support for Desktop/Laptop life cycle management which includes the stages - Install, Move, Add, Change and Decommission, using the tools in Siemens Energy IT environment.
• Support third-party IT technicians, if requested by Siemens Energy.
• Scope of Asset management will be limited to CMDB status update while allocating/deallocating the devices under scope (ex: Laptop, Desktop).
• VIP Onsite Service Support.
• Smart Hands and Feet tasks like... More Detail