Customer Service Officer

Wolfganginlagos

Lekki, Nigeria

Job Title: Customer Service Officer

Location: Lekki Phase 1, Lagos

Job Description

We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Officer. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and providing information about our products and services.

Responsibilities:

- Responding promptly to customer food orders and inquiries via phone and social media

- Resolving customer complaints effectively and efficiently

- Keeping records of customer interactions, transactions, comments, and complaints

- Communicating and coordinating with colleagues as necessary

- Providing feedback on the efficiency of the customer service process

Requirements:

- Proven customer support experience or experience as a client service representative

- Strong phone contact handling skills and active listening

- Familiarity with CRM systems and practices

- Customer orientation and ability to adapt/respond to... More Detail

Apply Now

Similar Jobs

Companies Hiring in Lekki, Lagos

Brit Properties Nigeria Ltd

Zylus Group International

Thrillers Travels

Firmus Group Limited

Bayview Travel Managers

Lights On Heights

Recruiter Place NG

Nicolas Green Limited

Wazobia Technologies

StretfordHill Limited

Bridgemead Consulting

ijikonsult

Realtypros Investment

The Startup Place Limited

MoneyTrust Microfinance bank

SOA world business enterprise

WorQulture

FIPS Multilinks Limited

Milano Properties Limited

Ayhomes