Customer Service Analyst
Updated: June 16, 2024 11:28 PM GMT
Goodyear
CallaoLocation: PE - CALLAO
Goodyear Talent Acquisition Representative: SONIA NIETO
Sponsorship Available: No
Relocation Assistance Available: No
• *Customer Service Analyst**
Callao, Perú
• *Primary Purpose of the Position**:
- Responsible for the customer order cycle: tracking orders to meet expectations and promised dates, improving the level of customer service.
- Responsible for promising orders and reconciling incoming orders, collaborating with support
- customers and excess demand management. - Active support for customer needs, guide customer requirements within the company.
- areas.
- Responsible for keeping all areas of the company informed about Sales, open orders, credit orders,
- Pending orders through a daily meeting and report.
- Support the “Class A S&OP” vision and practices.
- Guide customer requirements through the internal areas of the company (BX, Order, P&Q).
- Guarantee the execution of the order cycle.
- Report sales and credit status during the month.
- Activate... More Detail
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