Front Office Manager

Gassy Country House Madagascar

Antananarivo

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Company Description

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Role Description

This is a full-time on-site role as a Front Office Manager at Gassy Country House Madagascar located in Antananarivo. The Front Office Manager will be responsible for overseeing all receptionist and administrative duties at the front desk of the hotel. This includes managing guest check-in and check-out, handling reservations and inquiries, coordinating with other departments, and ensuring a smooth and pleasant experience for guests.

Qualifications
• Prior experience in a similar role in the hospitality industry
• Strong organizational and multitasking skills
• Excellent interpersonal and communication skills
• Proficiency in customer service and problem-solving
• Attention to detail and ability to handle stressful situations
• Knowledge of reservation systems and hotel operations
• Fluency in multiple languages is a plus
• Ability to work well in a team and independently
• Prior experience with hotel... More Detail

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