Service Manager

sanket india

Anand, Gujarat

Roles & responsibility:
• To Monitor and handle smooth customer call center
• Defective stocks updates and its rectification
• AC installation, follow up and closing
• Bettering Post Services with timely follow-ups and respond concern to management
• To track customer complain and its escalation to ASM
• Staff Management ,leaves, break time and late arrival track
• Assigning technician and its follow ups
• To handle critical and crucial customer complain
• Positive approach on handle with care
• To train new staff for customer service and how to attend customer calls

over all monitoring and hygiene part of call center

Job Type: Full-time

Pay: ₹22,000.00 - ₹30,000.00 per month

Schedule:
• Day shift

Experience:
• total work: 3 years (Preferred)

Work Location: In person More Detail

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