Senior Customer Experience Manager

Updated: June 16, 2024 08:50 PM GMT

ClickJobs.io

Newcastle upon Tyne

Senior Customer Experience Manager - £50k + car allowance + bonus The customer experience team have an exciting position for a Senior Customer Experience Manger to join the Barchester family. The successful Senior Customer Experience Manager will have successfully held a customer experience position previously and be experienced in customer journey mapping and customer experience design and implementation of improvement projects. You will be working as part of the team to design, drive and oversee the customer proposition and customer journey at key points of the pre and post admission customer experience journey to drive occupancy and the reputation of Barchester as a premium care home provider. Barchester Healthcare is one of the UK’s market leading healthcare providers being the third largest in the UK with over 250 nursing homes and hospitals across the country. With a successful new builds programme with 10 new build homes being built and opened every year for the next three... More Detail

Apply Now