Warranty Services Assistant - DRC

BURN MANUFACTURING

Lubumbashi

About The Role

The Warranty services Assistant will support the Repair Services Coordinator in the execution of warranty functions.

Duties And Responsibilities
• Liaise with the Repair Services Coordinator to manage and track inventory through weekly stock take
• Liaise with the Repair Services Coordinator to ensure spare parts received from production are thoroughly inspected, counted, and transferred in ERP
• Manage and track inventory through weekly stock take
• Liaise with the Repair Service coordinator to ensure all countries are restocked with parts
• Assist in tracking warranty parts dispatched to repair stations through ERP and Excel
• Assist in tracking consumption of inventory through service orders
• Maintain records of all warranty expenses for reporting purposes
• Establish and maintain communication with service station personnel
• Provide initial and ongoing training on product repair to service station personnel
• Liaise with the Repair Service Coordinator to onboard... More Detail

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