Customer Service order to cash (M/F/X) - Brussels

Page Personnel

Saint-Josse-ten-Noode

Our client is one of the world's largest companies in the FMCG sector in Brussels. Job description
• Addressing Customer Inquiries : Responding to customer queries, concerns, and requests through various communication channels, such as phone, email, or chat.
• Problem Resolution : Effectively resolving customer issues by providing solutions, troubleshooting problems, and ensuring a positive resolution.
• Customer Assistance : Offering guidance, product knowledge, and assistance to customers to enhance their understanding and use of the company's products or services.
• Maintaining Customer Records : Recording and maintaining accurate customer information, interactions, and transactions in the company's database or customer relationship management (CRM) system.
• Communication Skills : Demonstrating strong communication skills to convey information clearly, empathise with customer concerns, and ensure a positive customer experience.
• Team Collaboration : Collaborating with other team... More Detail

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