General Manager
Updated: June 16, 2024 07:54 AM GMT
Geoff Hobson
HartbeespoortKey Responsibilities:
• In collaboration with senior management, development and implementation of strategic plans to achieve the hotel's financial goals and objectives.
• Overseeing all aspects of hotel operations, including Front desk, Housekeeping, Food and Beverage as well as Hotel Maintenance.
• Ensuring the highest levels of guest satisfaction by maintaining quality standards, resolving guest complaints, and addressing any service issues promptly.
• Monitoring and analyzing financial performance, including revenue, expenses, and profitability.
• Developing and managing budgets, forecasts, and financial reports.
• Recruitment, training, and supervision of hotel staff, providing ongoing coaching and feedback to ensure high performance standards are met at all times.
• Maintaining positive relationships with guests, staff, and vendors to foster a positive work environment and guest experience.
• Collaborating with Marketing and Sales teams in order to drive revenue growth through... More Detail
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