Hotel Manager

Updated: June 16, 2024 07:44 AM GMT

Profile Personnel

East London

Hotel Manager required for a hotel based in East London

Responsibilities
• Oversee day-to-day operations of the hotel, including front desk, housekeeping, maintenance, and food and beverage services.
• Ensure high levels of customer satisfaction by maintaining quality standards and addressing guest concerns promptly and effectively.
• Develop and implement operational policies and procedures to optimize efficiency and guest satisfaction.
• Manage hotel staff, including recruitment, training, scheduling, and performance evaluation.
• Monitor financial performance and budgetary compliance, including revenue management, expense control, and profitability analysis.
• Collaborate with sales and marketing teams to promote the hotel and maximize occupancy rates.
• Maintain compliance with all regulatory requirements and industry standards for safety, hygiene, and guest accommodations.

Qualifications
• Bachelor's degree in hospitality management or related field preferred.
• Proven... More Detail