Supervisor Cargo Services

Swissport

La Grange, IL

Assist and implement excellent customer service within the unit and supervise work assignments.
Job Responsibilities Supervize/control staff assignment, reporting and absences Control of staff overtime and compensation management Maintain applicable safety and quality standards Maintain, up-date company's and customer manuals and documentation Keep up to-date with local emergency plan Maintain good relations with customers and airport authorities Report any irregularity and take appropriate action Attend and contribute to internal meetings Comply with company's Standard Operating Procedures (SOP) and policies All other duties as assigned Qualifications and Competencies High school diploma or GED equivalent Minimum of 2 years leadership experience Ability to deal with conflicts Strong oral and written communication skills Ability to work under pressure Customer focus and quality awareness High standards in quality and service level agreements Must be able to work flexible working hours... More Detail

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