TS Implementation Engineer (L1)

NTT DATA, Inc.

Ube, Yamaguchi

Want to be a part of our team?

The primary responsibility of the Technical Services Implementation Engineer (L1) is to work closely with the Technical Services Implementation Engineering team to action configurations, installations and attend to break/fix events that are deemed less complex in nature.

Working at NTT

Key Roles and Responsibilities:
• Develops the ability to start 'owning' portions of an installation, break/fix incidents, and problem management.
• Functions jointly with the Implementation Engineering team to meet client requirements.
• May be required to perform periodic telephonic duty on the technical service desk, providing second line telephonic support under guidance to customers.
• Action less complex configurations and installations
• Attend to less complex break/fix events

Knowledge, Skills, and Attributes:
• Basic understanding and appreciation of technical design principles
• Ability to develop an understanding of fundamental project management and... More Detail

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